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At Metro Transportation Service Inc. we provide non-emergency service to members who need to go to medical appointments. Our goal is to help our clients achieve the best quality of life possible. We strive to be proactive to our members need and understand that quality service is built on dedication. We are a company who understands the importance of providing safe and efficient service to our members. Therefore, we treat our members like family. Our professional staff works diligently to ensure our members will arrive on time, but most importantly safely to their destination.


We cover all of Shelby County Tennessee with Memphis being the primary city. Shelby County is the largest county in Tennessee. We do trips in Tipton, Lauderdale, and Fayette County Tennessee. We also do trips in Crittenden County Arkansas and Desoto County Mississippi. All drivers are equip with tablets, so we are able to download any apps. Members can schedule appointments 24 hours before appointments and some same day appointments based on availability. We do door to door and curb to curb pick up with members that have walkers, canes, and manual wheelchairs. All vehicles are equip with cameras that have GPS tracking, weather, and traffic data. These cameras with GPS tracking allows us to monitor the vehicles locations and estimated arrival times for members. The tablets allow us to electronically document pick-ups and drop-offs with automated time. We provide transportation for routine doctor appointments, dialysis appointments, rehabilitation appointments, and hospital discharges. Our services are used by private citizens, hospitals, doctors, insurance companies, nursing, group homes, and assisted living facilities.

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